How can invoices be uploaded to a company Portal?

To ensure a smooth onboarding process and timely transaction settlement, STX requires advance notification if invoicing through a client portal. Our operations support integration with leading portals such as Ariba, Coupa, and Tungsten. Each necessitates a formal connection request and proper configuration between your organization and STX.

For specific portal integrations:

- Ariba: As STX typically acts as the supplier, we are unable to initiate the connection. Please refer to Ariba’s knowledge base article [KB0395260] for detailed steps to initiate the connection from your end. Upon completion, STX will receive an automated notification to confirm and finalize the setup.

- Coupa: Kindly create a support ticket specifying the customer name as registered in your Coupa profile, along with one or more appropriate contact email addresses. This facilitates direct communication should clarification or additional details be required.

- Tungsten: Please submit a ticket including your TN (AAA) number, Tax ID Number, portal customer name, and the country of the relevant legal entity. Once all mandatory information is provided, STX will initiate the connection from our side.

For integration with any other portal, please submit a ticket outlining the necessary steps by completing our form here.